Create Resolution

post

https://{hostname}/api/datasubject/v2/resolutions

Use this API to create a new resolution.

Body Params

boolean

required

Indicates whether this resolution code should be available as an option when closing a request. Set to true to make it available for closing requests.

reject

boolean

required

Indicates whether this resolution code should be available as an option when rejecting a request. Set to true to make it available for rejecting requests.

complete

boolean

required

Indicates whether this resolution code should be available as an option when completing a request. Set to true to make it available for completing requests.

type

int32

enum

Specifies the type of resolution code, which determines where it appears in the UI. By default, this is set to 10 for request-level resolutions. Use 20 for subtask resolutions.

Show Details

10	RequestQueue resolutions
20	Subtask resolutions

Allowed:

titleTranslations

object

A map of language codes to translated titles for this resolution code. English (en-us) translation is required. Each translation must be unique per language and type across all resolution codes.

descriptionTranslations

object

A map of language codes to translated descriptions for this resolution code. The default English (en-us) translation must be present.

Responses

400

Bad Request

401

Unauthorized

403

Forbidden

500

Internal Server Error

201Created

429Too Many Requests. For more information, see API Rate Limits.